Corrections
How The RX Index handles factual errors, outdated information, and material updates.
Accuracy matters at The RX Index. When we identify or are notified of a material factual error, misleading statement, or outdated information that could affect a reader's understanding of a topic, we review it and make corrections as appropriate.
Our goal is to correct meaningful errors clearly, promptly, and transparently.
How to Report an Error
If you believe a page on The RX Index contains inaccurate or outdated information, please email corrections@therxindex.com with:
- The URL of the page
- A description of the issue
- The specific statement you believe is inaccurate or outdated
- A supporting source, if available
Submitting a report does not guarantee that a change will be made, but all credible correction requests are reviewed.
How We Review Correction Requests
When we receive a correction request, we review the claim against the source materials used for the page and any additional relevant sources available at the time of review.
If we determine that a material factual error is present, we update the page accordingly.
Depending on the issue, this may include correcting:
- Pricing or fee information
- Provider policy descriptions
- Medication or regulatory statements
- Sourcing errors
- Wording that could materially mislead a reader
How We Document Corrections
When a correction materially changes the meaning of a page, we may add a correction note to the page itself and/or record the change in the correction log below.
A correction note may include:
- The date of the correction
- What was changed
- A brief explanation of why the correction was made
We do not generally publish correction notes for minor edits that do not materially affect meaning, such as formatting improvements, grammar changes, typo fixes, or small clarifications.
Updates vs. Corrections
Not every page change is a correction.
We regularly review and update pages to reflect new pricing, policy changes, medication availability changes, or other developments. Those routine maintenance changes may update a page's Last Updated date without being listed as a formal correction.
We use the correction process for changes involving material factual accuracy.
Editorial Responsibility
The RX Index is an editorial brand operated by Kozi Publishing LLC.
Final editorial responsibility for corrections and factual updates rests with the site's responsible editor. Correction decisions are made through the editorial process and are not influenced by advertisers, affiliate relationships, or commercial partners.
Correction Log
No published corrections at this time.
This log will be updated when corrections meeting our disclosure threshold are made.
For possible factual errors: corrections@therxindex.com
For general questions: hello@therxindex.com