Research Methodology

At The RX Index, trust is built through transparency. Our research process is designed to be careful, consistent, and evidence-based so readers can understand not just what we publish, but how we arrive at it.

We prioritize primary sources, document our review standards, and update pages when material facts change. Our goal is to help readers make more informed decisions by presenting healthcare information as clearly, accurately, and responsibly as possible.

We aim to make our sourcing, standards, and limitations clear so readers can evaluate our content with confidence.

1. Our Research Standards

We rely on primary and high-trust sources whenever possible. Depending on the topic, these may include:

• Provider pricing pages, terms, FAQs, and intake flows
• Official manufacturer information and prescribing materials
• FDA labeling, safety communications, and regulatory materials
• Peer-reviewed medical literature
• Publicly available pharmacy, licensing, or regulatory records

We do not base our conclusions on marketing claims alone. When evaluating a provider, medication, or pricing model, we compare published information across multiple sources and verify key details before publication.

2. Our Data Collection Process

For provider reviews, comparisons, and pricing pages, we use a structured review process designed to capture what a reader would actually want to know before choosing a service.

This process may include:

• Reviewing pricing pages, disclosures, and cancellation terms
• Examining intake forms and onboarding steps
• Identifying recurring fees, consultation costs, shipping charges, or lab requirements
• Checking whether medication options, pharmacy relationships, or eligibility details are clearly disclosed
• Confirming whether claims made on one page are supported elsewhere on the provider's site or in source documentation

Where appropriate, we test publicly available user flows to better understand the real customer experience and to identify costs or restrictions that may not be obvious from headline marketing alone.

3. How We Analyze Cost

Healthcare pricing is often presented in ways that make comparisons difficult. Introductory offers, "starting at" prices, and limited-time promotions may not reflect the amount a typical patient is likely to pay.

For that reason, our pricing analysis focuses on True Monthly Cost, which may include:

When pricing varies by dosage, treatment plan, location, or other factors, we note those limitations clearly. If a provider does not publish enough detail to support a precise comparison, we say so.

4. How We Evaluate Providers

Our provider reviews use a consistent scoring framework so that comparisons are based on the same core standards.

We currently evaluate providers across five primary categories:

1. Medical Rigor (30%) — Strength of the intake process, clinical safeguards, access to qualified prescribers, and overall seriousness of the care model.
2. Cost Transparency (25%) — Clarity of pricing, disclosure of fees, cancellation terms, and whether total expected costs are reasonably understandable before sign-up.
3. Pharmacy Transparency and Quality Signals (20%) — Clarity around pharmacy fulfillment, sourcing disclosures, and adherence to relevant quality and safety standards.
4. User Experience (15%) — Ease of navigation, checkout clarity, shipping reliability, and responsiveness of customer-facing support.
5. Medication Options (10%) — Breadth and clarity of treatment options offered, including whether options are clearly described and responsibly presented.

A commercial relationship does not improve a provider's score, ranking, or editorial treatment.

5. Editorial Review and Accuracy Controls

Every page is reviewed before publication for clarity, consistency, and factual alignment with source materials.

Our editorial process is designed to reduce error by requiring that key claims be checked against source documentation, especially when a page includes pricing information, medication details, eligibility considerations, safety-related information, or provider comparisons.

Pages that include clinical review are labeled accordingly with the reviewer's name, credentials, and review date. Pages without that designation should be understood as editorial and educational content, not medical advice.

6. What We Can Verify

We can verify information that is publicly stated, documented, or directly observable through the sources we review. This may include:

• Posted pricing and fee structures
• Published policies and terms
• Onboarding steps and sign-up flows
• Disclosed pharmacy or fulfillment information
• Source materials cited on the page

7. What We Cannot Verify

Some healthcare information is individualized or changes in real time. We cannot verify:

• Whether a specific patient will qualify for treatment
• Whether a prescription will ultimately be approved
• Insurance coverage outcomes
• Medication availability for every patient in every state
• Provider decisions made on a case-by-case basis

For that reason, readers should always confirm important treatment, pricing, and eligibility details directly with the provider before making a decision.

8. Updates and Corrections

We review active pages on a rolling basis and prioritize updates when there are meaningful changes to pricing, policies, medication availability, safety information, or regulatory developments.

The "Last Updated" date on a page reflects the most recent substantive factual review of that page.

If we identify a material error, we correct it. Readers who believe a page contains inaccurate or outdated information may contact us at corrections@therxindex.com.

9. Independence and Disclosure

The RX Index is an editorial publisher. Our goal is to help readers better understand their options through clear, structured, and evidence-based information.

We may earn compensation from some links on this site. That compensation does not determine our rankings, scores, conclusions, or editorial coverage. Providers cannot pay for favorable placement, a higher score, or removal of negative findings.

For full details, see our Affiliate Disclosure.

10. Important Reader Notice

The RX Index does not provide medical care, diagnosis, or treatment. Content on this site is for informational and educational purposes only and should not be used as a substitute for professional medical advice. Readers should consult a licensed healthcare professional before starting, stopping, or changing any treatment.