Found vs Hers comes down to what you want to take and how you'll pay. Hers' public menu lists FDA-approved brand-name GLP-1s: $39 for the first month's membership, then $149 a month, plus medicine. Found can bill eligible insurance for visits and prices plans in 28-day cycles; some include compounded medicine.
Three things change that answer:
- You have job-based or marketplace insurance. Found can bill eligible plans for visits if it's in your network. Hers doesn't accept insurance.
- You're on Medicare, Medicaid, TRICARE or Medi-Cal. Found's standard commercial-insurance prices don't apply. It has a separate Medicare offering; Medicaid members should start with their plan. Hers is cash only.
- You want an FDA-approved GLP-1. At Found, that's the brand-name plan, with medicine charged separately. Its compounded GLP-1 plans are not FDA-approved.
Here's the catch to check before it reaches your bank statement. Found's prices cover 28 days: 13 cycles cover 364 days, and prepaid plans have a different payment schedule. At Hers, canceling your medicine doesn't stop the $149 membership—and an already-shipped multi-month supply can keep that fee due even after you ask to cancel membership. The cost tables and cancel rules put both side by side.
One honest limit before we start. We can compare the public prices and rules. We can't see the quote for your prescription. A licensed clinician decides what you get, and either company can say no. The tables show what we could confirm, and the checklist tells you what to ask before you pay.
RX Index Decision Verdict
Pick Hers if you want its cash-pay, app-based brand-name GLP-1 care and accept the separate fees. Pick Found if eligible insurance can help with visits, or if a clinician finds a medical need for a compounded option that an approved drug cannot meet.
- Best for: Hers — cash payers who want the Wegovy pill, Wegovy pen, Zepbound or Foundayo in a simple app. Found — people with job-based insurance in Found's network, and people who want the medicine folded into one price.
- Not ideal for: Hers — anyone who wants to use drug coverage for Wegovy or Zepbound. Found — anyone assuming its lowest advertised GLP-1 price with medicine included buys an FDA-approved product; that price is for compounded treatment.
- The factor that matters most: Which medicine fits your medical needs, and what will your insurance actually help pay?
Found vs Hers at a glance
Found and Hers are both online weight-loss programs where a licensed clinician can prescribe GLP-1 medicine. Hers' current public menu lists brand-name GLP-1s, paid in cash. Found sells compounded plans with the medicine included, brand-name plans with the medicine billed separately, and can bill eligible insurance for visits.
| Found | Hers | |
|---|---|---|
| FDA-approved brand-name GLP-1s | Yes — Wegovy, Zepbound, Foundayo, plus Ozempic, Mounjaro and others for type 2 diabetes | Yes — Wegovy pill and pen, Zepbound vial and KwikPen, Foundayo pill, plus Ozempic, Ozempic pill and Mounjaro for type 2 diabetes |
| Compounded GLP-1s (not FDA-approved) | Yes — semaglutide and tirzepatide, medicine included in the price | Not on Hers' current weight-loss menu |
| Non-GLP-1 pills | Yes — a separate plan (metformin, topiramate and others) | Not on Hers' current weight-loss menu |
| How you're billed | Prices per 28-day cycle; payment timing depends on the plan term | Monthly membership + medicine billed separately; medicine may be prepaid |
| Insurance | Eligible in-network plans can pay for visits; not the membership or compounded medicine. Separate Medicare offering. | Cash only — insurance isn't used |
| Visits | Insurance plans: video visits. Cash plans: mostly by text | Depends on your state; a video visit may not be needed |
| Extras the company lists | 1:1 coaching, an AI helper called Aimee, member community | Smart scale (you opt in), generic Zofran for nausea if prescribed, member community |
| Refund window | Limited membership refund; the deadline wording conflicts, so confirm it before a visit or prepayment | First membership fee is non-refundable; shipped medicine is non-refundable. See the cancel section. |
Prices and rules checked on each company's own pages on October 23, 2026: Found plans and terms, Found Medicare offering, Hers menu, Hers terms, and Hers insurance policy. Your quote and existing-member terms may differ.
The right choice isn't the same for everyone. It depends on your state, your insurance and its drug list, FDA-approved or compounded, a pill or a shot, and your budget. If you're still torn, The RX Index's Find My GLP-1 Path tool asks a few quick questions and shows the GLP-1 paths and providers that fit your goals, budget, insurance and situation. It's free, takes about 2 minutes, and needs no signup.
Are you comparing the same kind of medicine?
Found and Hers prices can cover different kinds of medicine, and this is the first thing to sort out. Brand-name GLP-1s like Wegovy and Zepbound are FDA-approved: the FDA reviewed them for safety, how well they work, and quality. Compounded drugs are not FDA-approved, so they do not get that review before they reach you.
FDA approval applies to a specific drug product. A compounded product has not gone through that approval process. A pharmacy license does not make the medicine FDA-approved (FDA).
Here's what the FDA says right now, in plain words:
- Compounded drugs should only be used when a patient's needs can't be met by an FDA-approved drug (FDA, content current October 1, 2026).
- Semaglutide and tirzepatide are no longer on the FDA's shortage list. Patient-specific compounding must meet the rules in section 503A of federal law. Those rules restrict regular compounding of near-copies unless a prescriber documents a change that makes a significant difference for that patient (FDA, content current April 1, 2026).
- As of May 31, 2026, the FDA had received 990 reports of side effects or problems with compounded semaglutide and more than 730 with compounded tirzepatide. The FDA says these are likely undercounted, and a report doesn't prove the drug caused the problem. These are reports across compounded products, not a count of Found patients or a comparison with Hers (FDA).
What this means for this choice:
- Hers no longer lists compounded GLP-1s on its weight-loss menu. In March 2026, Hims & Hers said it would focus on FDA-approved GLP-1s and offer compounded semaglutide only on a limited scale (Hims & Hers).
- Found still sells compounded semaglutide and tirzepatide. Found says they come from licensed U.S. 503A pharmacies and describes them as "+ B12/Glycine" (semaglutide; tirzepatide). That's Found's description, not an FDA review. Ask which formulation your prescription would use; an added ingredient alone does not establish that it meets the compounding rules (FDA).
One more term worth knowing. Off-label means a doctor prescribes an FDA-approved drug for a use it wasn't approved for (FDA). Ozempic injections, Ozempic tablets and Mounjaro have type 2 diabetes indications, not weight-management approval. Each provider decides who meets its clinical criteria. Off-label use of an approved drug is still different from a compounded drug, which isn't approved at all. Wegovy, Zepbound and Foundayo are approved for weight management.
Want the longer version? See our guide to compounded vs brand-name GLP-1s and our compounded GLP-1 enforcement tracker.
What will Found or Hers really cost you?
At Hers, you pay two separate bills: a membership ($39 the first month, then $149 a month) and your medicine. At Found, compounded plans include the medicine in one price per 28 days, while brand-name plans charge a plan fee plus the medicine. The fair way to compare is the same medicine, the same length of time, and every required fee.
Think of it as the whole receipt, not the sticker price. Here's every piece we could confirm.
Brand-name, FDA-approved medicine, paying cash
| Path | Starting fee components—not a checkout total | After that | Included | Costs extra or needs a quote |
|---|---|---|---|---|
| Hers + Wegovy pill | $188 = $39 first membership month + one $149 starting-price supply, if prescribed | $149 per membership month + your prescribed pill price | Care team messaging, app, smart scale (opt-in), generic Zofran if prescribed | Dose price, supply length, prepayment, and any required labs or shipping fees |
| Hers + Wegovy pen | $238 = $39 + one $199 starting-price supply, if prescribed | $149 per membership month + your pen price | Same as above | Same as above; confirm which offer applies |
| Hers + Zepbound vial or KwikPen | $338 = $39 + one $299 starting-price supply, if prescribed | $149 per membership month + your prescribed medicine price | Same as above | Same as above. Hers also has separate Zepbound and Mounjaro listings at $1,899 a month, before membership; confirm the exact presentation. |
| Found brand-name plan (cash, single-cycle) + your medicine | $149 for the first 28 days + medicine, before any confirmed offer | $149 every 28 days + medicine | Clinician care, coaching, app | Medicine, labs if required, outside-pharmacy shipping if charged |
| Found brand-name plan (cash, advertised 12-month term) | $99 × 12 = $1,188 base plan fee for 48 weeks; confirm payment timing | Medicine is separate throughout; confirm renewal price and timing | Same as above | Medicine, labs if required, outside-pharmacy shipping if charged |
Sources: Hers weight-loss menu; Found offer terms; Found pricing. Checked October 23, 2026.
Two notes that save people money:
- Found's own pricing page lists Wegovy and Zepbound "from $650/mo+." But Found's offer terms say brand-name medicine can be filled at your own pharmacy, or through NovoCare (Novo Nordisk) or LillyDirect (Eli Lilly) at their cash prices. Ask Found which route your prescription will use before you pay.
- "$188" adds two starting charges; it isn't a verified all-in quote or the amount due at signup. Hers charges the $39 membership when you join. The medicine is charged only if a clinician prescribes it, and the plan may require several supplies to be paid upfront (membership billing; Hers FAQ).
What the makers charge for each dose. The Hers pages we could verify list starting prices, so here's what Novo Nordisk and Eli Lilly charge eligible cash buyers directly. Use it as a yardstick and ask Hers or Found for the price at your dose; these are manufacturer prices, not a confirmed Hers quote.
| Medicine and supply | Lower-dose price | Next price point | Higher-dose price | Source |
|---|---|---|---|---|
| Wegovy pill (30 tablets / 30 days) | $149 (1.5 mg starting dose) | $199 (4 mg) | $299 (9 mg and 25 mg) | Wegovy self-pay |
| Wegovy pen (4 pens / 28 days) | $199 for each of the first two eligible fills of 0.25 or 0.5 mg, redeemed and filled by Dec. 31, 2026 | $349 standard self-pay offer (0.25–2.4 mg) | $399 (7.2 mg) | Wegovy self-pay and offer terms |
| Zepbound vial or KwikPen (4 vials or 1 KwikPen / 28 days) | $299 (2.5 mg starting dose) | $399 (5 mg) | $449 with the Journey offer (7.5–15 mg); otherwise $499 at 7.5 mg or $699 at 10–15 mg | LillyDirect and offer terms |
For the Wegovy intro offer, a new patient has not redeemed a Wegovy injection savings offer in the past 365 days. For Lilly's $449 offer, the first qualifying higher-dose purchase gets the price automatically; later refill purchases must be made within 45 days of delivery or receipt of the previous supply. Zepbound vials need separate needles and syringes; KwikPens need separate pen needles. Additional taxes or fees may apply. Manufacturer eligibility and reimbursement restrictions apply; do not assume these offers can be combined with insurance or HSA/FSA reimbursement. Prices and terms checked October 23, 2026; the linked terms give the full rules.
Found's publicly priced compounded plans (not FDA-approved)
Compounded drugs are not FDA-approved. The FDA does not review them for safety, effectiveness or quality before they reach patients, and it recommends them only when an approved drug can't meet your medical needs.
| Found advertised term | Semaglutide — eligible insurance for care | Semaglutide — cash | Tirzepatide — eligible insurance for care | Tirzepatide — cash |
|---|---|---|---|---|
| Month to month | $99 first 28 days, then $199 | $179 first 28 days, then $289 | $149 first 28 days, then $289 | $219 first 28 days, then $359 |
| 3 months | $159 per 28 days | $249 per 28 days | $239 per 28 days | $309 per 28 days |
| 6 months | $129 per 28 days | $219 per 28 days | $209 per 28 days | $289 per 28 days |
| 12 months, paid up front | $99 per 28 days ($1,188 base prepayment) | $169 per 28 days ($2,028 base prepayment) | $179 per 28 days ($2,148 base prepayment) | $239 per 28 days ($2,868 base prepayment) |
These are compounded products, not FDA-approved drugs. Prices include the medicine and membership; Found lists free shipping on these compounded plans. Labs, if required, are extra. The insurance-care column reflects insurance for clinical visits—not insurance-paid compounded medicine. Visit copays, coinsurance and deductibles are extra. Found advertises a typical copay around $30; your own cost is not known until you check. Sources: Found offer terms, compounded semaglutide, compounded tirzepatide. Checked October 23, 2026.
For three- and six-month terms, the prices above are per-cycle rates. The public pages did not settle every payment schedule; ask what is due upfront and what happens when that term ends. The 12-month figures are base arithmetic before any confirmed checkout offer or extras—not observed checkout totals.
Not looking for a GLP-1? Found's separate oral non-GLP-1 plan costs a standard $149 per 28 days for a single-cycle cash plan, or $89 with eligible insurance for care, plus any visit cost-sharing. It includes certain generic oral medicines, such as metformin or topiramate; labs, if required, are extra. Longer commitments have lower advertised rates (Found offer terms).
The 28-day math that changes your yearly bill
Found prices its standard plans in 28-day cycles. Thirteen cycles cover 52 weeks—364 days. Twelve 28-day cycles cover 336 days, or 48 weeks. Found explicitly lists 48 weeks for its brand-name and non-GLP-1 oral 12-month terms. For compounded plans, the figures below use twelve 28-day price units; confirm your actual end and renewal dates.
| Question | Answer |
|---|---|
| What does Found's lowest cash compounded-semaglutide rate really mean? | $169 per 28 days on the advertised 12-month prepaid plan: $2,028 base prepayment for twelve cycles. The 48-week duration follows from 12 × 28 days; confirm your own end date. It isn't a $169 monthly bill you can stop anytime. |
| What does single-cycle compounded semaglutide cost over 52 weeks at Found? | At unchanged published rates, $179 + (12 × $289) = $3,647 for 13 cycles in cash, before labs or other applicable extras. |
| What does Hers' membership alone cost in the first 12 months? | At unchanged rates, $39 + (11 × $149) = $1,678, before any medicine. |
| What do Hers' membership plus the Wegovy pill cost over a year? | Your later medicine price and supply schedule are still needed. Add the actual medicine purchases to the membership fees. Do not assume the $149 starting price lasts all year: the maker charges $299 for a 30-day supply at the labeled 25 mg maintenance dose. That maker price is not a verified Hers quote. |
The Found calculation counts treatment cycles, not bank charges in a calendar year. An advance payment on day 364 can fall within the first 365 days. Prepaid terms have different charge dates. Sources: Found terms, Found pricing, Hers membership, Wegovy prices, and FDA Wegovy label, checked October 23, 2026.
Here's the useful lesson in those numbers. Found advertises lower per-cycle prices with longer commitments. Hers' medicine cost can change with the dose and supply you buy. Neither starting price tells you which will cost less over your treatment period. That's not a reason to pick either one. It's a reason not to assume "compounded" means "cheap."
Turn your own quote into a fair comparison
Say you're 47, paying cash, and comparing Hers with the Wegovy pill against a Found compounded-semaglutide plan your clinician has said fits your medical needs. The converter below keeps each bill's supply period separate, adds every fee you enter, and shows what's still unknown. You can use our checked starting prices or type in the numbers from your own quote.
Local cost converter
Turn your quote into a fair comparison
Compare known charges without treating calendar months, 28-day plans, and medicine supplies as the same unit. Blank fields stay unknown. No medicine or dose recommendation.
Comparison 1
Insurance-care is for eligible clinical visits; it does not pay Found's plan fee or compounded medicine.
Single-cycle plans use a 28-day price unit.
Service anchor, existing coverage, and intro status
Dates and statuses start unknown. An existing anchor stays fixed when you change the comparison window. Already-paid coverage does not create a new bill.
Visit cost-sharing and required extras
For Found insurance-care, leave blank until you know your copay, coinsurance, or deductible.
Both visit cost and visit count are needed to total this item.
Payment timing and confirmed checkout
Payment dates are separate from service or supply start dates. A medicine price per supply is not automatically due today. Choose “Illustrative” only when you are modeling an assumption rather than entering a quoted schedule.
Published rate references checked October 23, 2026. Your quote, payment schedule, coverage, eligibility, and prescription are not verified here.
Comparison 2
Service anchor, existing coverage, and intro status
Dates and statuses start unknown. An existing anchor stays fixed when you change the comparison window. Already-paid coverage does not create a new bill.
Medicine quote and supply details
A selection identifies the quote, not suitability. Leave later prices and refill counts blank unless your quote confirms them. Do not enter dose instructions.
Visit cost-sharing and required extras
Leave blank if unknown. No visit-per-cycle assumption is added.
Both visit cost and visit count are needed to total this item.
Payment timing and confirmed checkout
Payment dates are separate from service or supply start dates. A medicine price per supply is not automatically due today. Choose “Illustrative” only when you are modeling an assumption rather than entering a quoted schedule.
Published rate references checked October 23, 2026. Your quote, payment schedule, coverage, eligibility, and prescription are not verified here.
Your comparison
Found — compounded semaglutide (not FDA-approved)
Compounded product; not FDA-approved · Single-cycle / month-to-month · Prices checked Oct 23, 2026
Enter a valid start date and comparison period to calculate the selected window.
- Posted rate reference
- $179 first cycle; then $289 per 28 days
- Projected 28-day plan cost
- Unknown
- Known medicine purchases
- $0.00
- Known subtotal; not an all-in or checkout total
- $0.00
- Cash payments in selected period
- Not totaled
Medicine cost is separate or not entered
Missing fees remain unknown. Do not treat this number as an all-in total.
Known entered payments in window: $0.00; payment timing or amounts remain incomplete.
Still unknown
- Service anchor and introduction status
- Labs (if required)
- Injection supplies (if required)
- Taxes or other required fees (if required)
- Visit cost-sharing (if applicable)
- Payment timing or amount: plan
- Identify the payer type; this converter does not verify eligibility or coverage.
- The insurance-care rate is for eligible clinical visits; it does not mean insurance pays the membership or compounded medicine.
Already-shipped prepaid medicine can keep Hers membership fees due until that supply ends. This is a cost comparison, not a medicine or dose recommendation.
Hers — membership + medicine
Wegovy pill · Calendar-month membership · Prices checked Oct 23, 2026
Enter a valid start date and comparison period to calculate the selected window.
- Posted rate reference
- $39 first membership month, then $149 per calendar month
- Membership charge schedule
- Unknown
- Known medicine purchases
- Unknown
- Starting-price reference only
- $188.00
- Known subtotal; not an all-in or checkout total
- $0.00
- Cash payments in selected period
- Not totaled
Medicine cost is separate or not entered
Membership intro plus one advertised starting-price reference; not a quote or checkout total.
Missing fees remain unknown. Do not treat this number as an all-in total.
Known entered payments in window: $0.00; payment timing or amounts remain incomplete.
Still unknown
- Membership service anchor and intro status
- Medicine price, supply length, and later refill price
- Labs (if required)
- Shipping (if required)
- Injection supplies (if required)
- Taxes or other required fees (if required)
- Visit cost-sharing (if applicable)
- Do not infer later medicine prices, supply lengths, or refill counts from a starting price.
- Already-shipped prepaid medicine can keep membership fees due until that supply ends.
- Payment timing or amount: membership
- Payment timing or amount: medicine
- Identify the payer type; this converter does not verify eligibility or coverage.
Already-shipped prepaid medicine can keep Hers membership fees due until that supply ends. This is a cost comparison, not a medicine or dose recommendation.
This converter runs in your browser and doesn't store or send what you enter.
No ranking of medicines or treatment outcomes is provided. For the next step, see Which one fits your situation?.
Worked example, so you don't have to click. At Hers, the $39 first membership fee plus one Wegovy pill supply at the advertised $149 starting price adds to $188. That is two known price components, not a full checkout quote: the medicine plan may be prepaid. After month one, membership is $149 a month; your later pill quote is still needed. Found's single-cycle cash compounded-semaglutide plan is $179 for the first 28 days and $289 after that. At unchanged rates, 13 cycles cost $3,647 before extras and cover 364 days. Its advertised 12-month prepaid option gives a $2,028 base estimate using twelve 28-day price units; confirm the actual end and renewal dates. Those are different medicines and different commitments. The next useful number is the refill price for your prescription.
Does insurance change the answer?
Yes, at Found it can change the visit bill and, separately, what you pay for a brand-name drug. Hers doesn't accept insurance (Hers insurance policy). Found can bill eligible in-network job-based or marketplace plans for clinical visits, but its own billing rules say the membership fee and compounded medicine are not covered services (Found billing consent, dated July 1, 2026).
Here's how the pieces split:
| Piece of the bill | Found with insurance | Hers |
|---|---|---|
| Doctor visits | Billed to eligible plans; you pay any copay, coinsurance or deductible. Video visits required. | Included in membership ($39 first month, then $149/month) |
| Membership / plan fee | You pay it ($49–$89 per 28 days on standard brand-name plans, depending on commitment) | You pay it ($39, then $149/month) |
| Compounded medicine | Not covered by insurance | Not on the current menu |
| Brand-name medicine | Your plan's drug benefit decides; you pay your share | Cash only |
Before you count on insurance, ask three yes-or-no questions:
- Is my plan from an employer or the marketplace — not Medicare, Medicaid, TRICARE or Medi-Cal?
- Is Found in network for my exact plan and state? Its pricing page lists insurer names such as Aetna, Anthem, Blue Cross plans, Cigna and UnitedHealthcare in 40 states, but a logo is not confirmation of your own benefits (Found).
- Does my plan cover the exact medicine—Wegovy, Zepbound or Foundayo—for weight management, and what approval rules apply?
If you can't answer #3, log in to your insurer's member site or call the pharmacy number on your card. "Found accepts insurance" means your visits; it doesn't mean your plan pays for the drug.
Your drug coverage may need prior authorization—approval from your insurer before it pays. Found offers a free drug-coverage check and says it supports prior authorization and required paperwork. Hers does not bill insurance for this program.
Ro is another option to compare for brand-name medicine and insurance support. Its free coverage report checks Ozempic, Wegovy and Zepbound autoinjector pens; it does not submit a treatment request or write a prescription. Ro's paid program includes an insurance concierge to help with prior-authorization paperwork. Membership is $39 the first month, then $149 a month, or $74 a month on a following 12-month plan paid upfront ($888), with medicine separate (Ro pricing). Coverage is still up to your insurer.
See your own doctor first if you're under 18, pregnant or planning to be, have type 1 diabetes, have a history of an eating disorder, or might have a reason on the medicine's label not to take it. These situations need care from someone who knows you; they are not all FDA-labeled contraindications. For example, Wegovy's label says not to use it with a personal or family history of medullary thyroid cancer, MEN 2 (a rare inherited condition), or a prior serious allergic reaction to semaglutide or an ingredient. See GLP-1 hard contraindications and GLP-1s, pregnancy and birth control.
If you have commercial insurance, none of those clinician-first situations applies, and you want a coverage report before considering paid care, start with Ro's free checker.
On Medicare, Medicaid, TRICARE or Medi-Cal? Found's standard commercial-insurance prices don't apply to government plans. Found now has a separate Medicare offering for ages 65–75, with a membership fee separate from the medicine copay. If you have Medicare Part D, start with the Medicare GLP-1 Bridge and its official CMS rules, then compare care fees. Found's billing rules ask patients to confirm they're not on Medicaid, CHIP or another state-funded program (billing consent). On Medicaid, including Medi-Cal, start with your plan and an enrolled clinician—see GLP-1 providers that accept Medicaid. For TRICARE, check your own plan and prescriber first. Hers is cash only.
HSA and FSA are a separate question. Hers suggests paying with a regular card and sending the receipt to your HSA or FSA for reimbursement (Hers). Found lists HSA/FSA eligibility on its compounded plan pages. Card acceptance, tax eligibility and reimbursement are separate questions. Ask your account administrator which medicine, visit and membership expenses qualify under the tax and plan rules; also check any manufacturer offer's reimbursement limits. More in GLP-1 providers that take FSA.
Which one fits your situation?
Pick by your insurance and the medicine you want, not by the ad. Here's how the facts above sort most people.
| If this is you | Start here | Why |
|---|---|---|
| No insurance help, want an FDA-approved pill or shot, accept separate membership and medicine bills | Hers | Current brand-name options, one app, no insurance billing |
| Eligible job-based or marketplace insurance in Found's network | Found | Your plan can help pay for visits; standard brand-name plan fees are $49–$89 per 28 days, depending on commitment |
| Your commercial plan might cover Wegovy or Zepbound and you want another program with approval help | Compare Ro with Found | Both offer coverage checks and prior-authorization support; Ro's free report is separate from its paid care program |
| A clinician finds a medical need for a compounded product that an approved drug cannot meet | Found, after reviewing the prescription, pharmacy and commitment | Its public compounded plans include medicine; the products are not FDA-approved |
| You may want a non-GLP-1 option | Found | It has a separate plan for pills like metformin and topiramate |
| You already have a doctor who prescribes GLP-1s | Your own doctor and a pharmacy or maker program | You may not need a second membership at all |
If Found's column fits, review its current plans. If you're using insurance, check your exact state and insurer before you pick a plan length.
Review Found's current plans (sponsored affiliate link, opens in a new tab)
If you're paying cash and want Hers' brand-name options without insurance steps, review its medicine choices and separate membership fee before paying. A clinician decides eligibility; ask for the price of your prescribed supply.
See if Hers fits you (sponsored affiliate link, opens in a new tab)
What happens if you cancel or stop?
Stopping your medicine and stopping your bills are two different jobs. Found's refund deadline needs confirmation before you pay. At Hers, canceling medicine alone keeps membership billing—and a prepaid supply already shipped can keep membership charges due through that supply period.
| Found | Hers | |
|---|---|---|
| Initial refund rules | The terms mention cancellation within 3 days or before the first visit, then conflict on when that right ends; get the deadline in writing | First membership fee is non-refundable. For an initial medicine order, cancel within 48 hours of submitting payment details and before shipment to qualify for the stated refund |
| What is not refundable | Renewals, dispensed or shipped medicine and lab kits, and billed visit copays or other patient charges; no automatic prorated refund | Shipped medicine. Other partial-period refunds are discretionary |
| If you're not approved for any treatment | Full membership refund if disqualified from all options. Being turned down for the one drug you wanted doesn't count. | A membership doesn't guarantee a prescription |
| Renewals | Non-refundable. Found suggests canceling or pausing at least 48 hours before renewal. | Cancel at least 2 days before the originally scheduled billing date, even if a charge is processed early |
| What cancel turns off | Use Account Details → Cancel Membership or contact support. Cancellation can suspend clinician and prescription access. | Membership cancellation also cancels its linked medicine plan, subject to the shipped-supply rule below. Features stay available through the current billing period. Medicine-only cancellation leaves membership active. |
| Already-shipped prepaid supply | Do not assume unused time or medicine earns a refund | Membership cancellation is delayed until that supply period ends; membership fees remain due through it |
| Separate pharmacy billing | Check the dispensing pharmacy's rules for brand-name medicine | Gifthealth bills for its medicine separately; manage its cancellation and refund requests with Gifthealth |
| Other fees to know | $30 for a missed visit or one canceled with less than 24 hours' notice | Confirm any medicine-plan or pharmacy charges before paying |
Sources: Found offer terms and refund policy; Found general terms; Found billing consent; Hers cancellation help, updated October 20, 2026; Hers terms. Checked October 23, 2026.
Found's refund rule is worded a little awkwardly — it lists two ways to qualify, then says the fee becomes non-refundable "after either" happens. If you're about to prepay, ask Found to confirm your refund deadline in writing.
Hers' two-day renewal deadline does not erase membership charges tied to a supply already shipped. Canceling a Gifthealth medicine subscription does not cancel Hers membership. Ask for the date each subscription will end and the charges still due (Hers terms, updated October 20, 2026).
How to cancel without surprises:
- Screenshot the plan terms and renewal date at checkout.
- Put a reminder on your phone a week before each renewal.
- At Hers, cancel the membership if you want it and its linked medicine plan to stop. Check the effective date and manage any separate Gifthealth order too. Hers' steps are in its help article.
- At Found, use the app or the Found Help Center, and keep the confirmation.
Before you pay either one, ask these questions
Copy these into your notes and get answers before you choose a plan:
- What exact medicine, strength and amount is this quote for?
- Is it FDA-approved, an approved drug used off-label, or compounded?
- What's charged at signup, what's charged only after a prescription, and what's prepaid?
- How many days does each charge cover, and when is the next one?
- Are visits, labs and shipping included? What can change at refill?
- If I stop, which charges keep going, and what happens to anything I prepaid?
- Who answers medical questions, who handles billing, and which pharmacy fills my medicine?
What care do you get, and can you get it where you live?
Both programs give you licensed clinicians and a way to message them. The difference is how the visits happen and what extras come with the membership. The pages we checked did not give a guaranteed clinician reply time.
| Found | Hers | |
|---|---|---|
| Visits | Insurance plans: video visits. Cash plans: mostly by text. You check in each month for refills. | Your state decides whether a video or audio visit is needed |
| Between visits | Message your clinician; AI helper Aimee; member community; 1:1 coaching | 24/7 messaging with the care team (reply times vary); member community |
| Side-effect help | Clinician follow-up | Generic Zofran for nausea included if prescribed |
| Where it's available | Insurance plans listed in 40 states; California shows no insurance plans. Ask Found about cash plans in your state. | GLP-1s aren't available in all 50 states yet; check during signup |
| Ask before you buy | Found Help Center | Hims & Hers Help Center |
These are the companies' own descriptions, checked October 23, 2026: Found program, Found video visits, Found pricing and states, Hers membership terms, and Hers FAQ. We didn't rate service quality.
Switching from one to the other? Both will review your history and current treatment first. Hers says that in many cases care can continue without starting over (Hers). Any change in medicine or dose is your clinician's call, so don't stop, restart or change doses on your own. Ask the new care team to confirm the prescription and refill plan before ending existing care.
How we checked Found and Hers
On October 23, 2026, we read Found's and Hers' own pricing, membership, insurance, medicine and cancellation pages, plus the FDA, Novo Nordisk and Eli Lilly pages behind the medicine facts. Then we did the math ourselves and showed it.
The RX Index is the independent GLP-1 decision resource that scores telehealth providers and treatment paths on clinical legitimacy, care quality, transparency, access, and cost, so readers can choose the path that fits their situation. You can read how we score in our methodology.
What we actually verified — Last verified October 23, 2026 Source checks completed October 23, 2026.
- Found: posted rates and 28-day price units for compounded, brand-name and non-GLP-1 plans; prepaid compounded offers; the refund wording; billing consent; insurance-state listings; prior-authorization support; and its separate Medicare offering. The offer-terms header says "Last Updated: Aug 26, 2025"; we checked the prices displayed there on October 23, 2026. Billing consent is dated July 1, 2026.
- Hers: membership price and charge timing, the public medicine menu and starting prices, insurance and HSA/FSA guidance, cancellation help, and the full membership terms updated October 20, 2026—including the already-shipped prepaid-supply rule.
- Makers and FDA: Wegovy and Zepbound manufacturer self-pay prices and offer terms; FDA compounding and safety pages; and FDA labels covering the cited drug approvals and Wegovy contraindications, including the actual Ozempic-tablet label.
- Provider-stated, not independently tested by us: Found's pharmacy sourcing and typical copay, and both companies' care features. We read those claims; we did not audit pharmacies or test care quality.
- What we couldn't confirm: Hers' full dose-price schedule; every Found payment and renewal schedule or promotion combination; Found cash access in California; your final checkout total, coverage or eligibility. An unknown required fee stays unknown.
- What we didn't do: we didn't sign up or get a prescription from either company.
For each company on its own, see our Found weight loss review and Hers weight loss review.
Found vs Hers FAQ
Is Found or Hers cheaper?
It depends on the medicine and how long you commit. Hers' $39 first membership fee plus one Wegovy pill supply at the $149 starting price adds to $188, but that is not a full checkout or long-term quote. Found's lowest cash compounded-semaglutide rate is $169 per 28 days on its advertised 12-month prepaid plan ($2,028 base for 12 cycles)—a different, non-FDA-approved product. Compare the quoted refill cost, supply length and commitment.
Does Hers take insurance?
No. Hers says it does not accept insurance. It suggests paying by regular card and submitting a receipt for possible HSA/FSA reimbursement; check your account rules and any manufacturer-offer restrictions.
Does Found take insurance?
Yes, for clinical visits with an eligible job-based or marketplace plan in its network. You'll still owe any copay, coinsurance or deductible; Found's membership fee and compounded medicine are separate, noncovered charges. Found also has a separate Medicare offering, so don't use its standard commercial-plan prices to judge Medicare access.
Is Found's medicine FDA-approved?
Its brand-name medicines — like Wegovy, Zepbound and Foundayo — are FDA-approved. Its compounded semaglutide and tirzepatide are not. The FDA doesn't review compounded drugs before they reach patients.
Does Hers still sell compounded semaglutide?
Not on its current weight-loss menu. In March 2026, Hims & Hers said it would focus on FDA-approved GLP-1s and offer compounded semaglutide only on a limited scale. The public menu we checked lists brand-name GLP-1s; that does not rule out individual clinical exceptions.
Is Found the same as Foundayo?
No. Found is a telehealth company. Foundayo is Eli Lilly's FDA-approved GLP-1 pill for weight management. Both Found and Hers can prescribe Foundayo if it's right for you.
What fees should I ask about beyond the advertised price?
Ask about the medicine at your dose, the membership or plan fee, visits, labs and shipping. Ask how many days each charge covers. At Found, also ask about the $30 missed-visit fee.
Is an oral weight-loss kit the same as a GLP-1 pill?
No. A kit may hold non-GLP-1 medicines like metformin or topiramate. An FDA-approved GLP-1 pill is a specific product, like the Wegovy pill or Foundayo. Ask for the exact medicine name, not just "a pill."
Do I need either one if I already have a doctor?
Maybe not. If your own doctor will prescribe and follow up, you can fill the prescription at a pharmacy or through a maker program like NovoCare or LillyDirect. Compare that total with any membership before paying for a second service.
Does either one work better?
The sources we checked do not establish that either program produces better results. Results depend on the medicine, the dose your clinician chooses, and your own plan. Paying a membership doesn't guarantee a prescription.
Sources
Sources checked October 23, 2026. Dates beside links identify the source's policy, publication or label date.
- Found — Plans and pricing
- Found — Offer terms and refund policy (page header: Aug 26, 2025)
- Found — Payment and billing consent (dated July 1, 2026)
- Found — General terms, insurance support, coverage checker, and Medicare offering
- Found — Compounded semaglutide and compounded tirzepatide
- Hers — Weight loss menu, membership billing, and full terms (terms updated October 20, 2026)
- Hims & Hers — Insurance policy and weight-loss FAQ
- Hers — Wegovy pill page and FAQ
- Hims & Hers — Cancellation help (updated Oct 20, 2026)
- Hims & Hers — Strategic shift for U.S. weight loss business (March 2026)
- Novo Nordisk — Wegovy self-pay prices and offer terms
- FDA — Ozempic tablets prescribing information (revised January 2026)
- Eli Lilly — LillyDirect Zepbound prices and Journey offer terms
- Ro — Weight loss pricing and free insurance coverage checker
- FDA — Concerns with unapproved GLP-1 drugs used for weight loss (content current Oct 1, 2026)
- FDA — Policies for compounders as GLP-1 supply stabilizes (content current Apr 1, 2026)
- FDA — Compounding questions and answers and off-label use
- FDA — Wegovy label (revised June 2026), Zepbound label, Ozempic injection label, and Mounjaro label
- FDA — Foundayo approval (April 1, 2026)
- CMS — Medicare GLP-1 Bridge
- IRS — Publication 969: HSA and FSA rules (2025 publication)
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