Disclosure: Some links on this page are affiliate links. If you purchase through these links, we may earn a commission at no extra cost to you.

Find My GLP-1 PathSee my GLP-1 options & prices

NEWSELF GLP-1 REVIEWS

NewSelf GLP-1 Reviews (2026): Is It Legit, What It Really Costs, and the Catch

By The RX Index Editorial Team · Last verified

NewSelf GLP-1 reviews show strong ratings alongside complaints. Trustpilot lists 4.5 out of 5 from 3,914 reviews; the BBB lists 14 complaints in the past year. The FDA sent NewSelf a warning letter in February 2026 about its compounded drugs. Its policy requires at least three months, with a fee to leave early.

The RX Index is the independent GLP-1 decision resource that scores telehealth providers and treatment paths on clinical legitimacy, care quality, transparency, access, and cost, so readers can choose the path that fits their situation.

NewSelf sells compounded semaglutide and tirzepatide, not FDA-approved Wegovy or Zepbound. It doesn't bill insurance. On October 20, 2026, its homepage advertised semaglutide as low as $99.97 a month and tirzepatide as low as $144.49. Your written offer needs to show the full commitment, what's due today, and any extra charges.

Below, we put NewSelf's ads next to its own refund policy and its own replies to BBB complaints. That's where the catch shows up.

RX Index Decision Verdict: A real compounded program with low advertised prices, an FDA warning letter, and a minimum three-month lock-in. Consider it only if your clinician finds that an FDA-approved drug can't meet your medical needs and NewSelf puts your full plan total and cancel terms in writing.

  • Best for: Adults paying cash whose clinician finds that an FDA-approved drug can't meet their medical needs, who can commit to the full plan they choose, and who will save the written terms.
  • Not ideal for: Anyone who wants FDA-approved medicine, needs insurance, Medicare, or Medicaid billing, wants to stop after one month, or is counting on a refund.
  • The factor that matters most: Your full plan total and what leaving early costs, shown on your own checkout screen and confirmed in writing.

Jump to: The catch · Real cost · The FDA letter · Already a customer? Cancel and refund help

The catch: what the ads say vs. what the policy says

NewSelf's homepage advertises monthly prices and no surprise charges. Its refund policy requires at least three months, charges a fee to leave early, and makes an approved order final once the consultation is complete and the prescription goes to the pharmacy. NewSelf's own replies to BBB complaints in 2026 show how it has applied its terms.

We read all three on October 20, 2026. Here they are side by side.

The catch: what the ads say vs. what the policy says
TopicNewSelf's sales pagesNewSelf's refund policy and help centerNewSelf's own BBB replies (2026)
CancellingHomepage lists a monthly priceWeight-loss programs carry a three-month commitment. Leave early and you pay an early-cancel fee equal to the program's "full retail monthly price."June 24: NewSelf described re-pricing a six-month plan to its three-month value and adding $150 in its refund calculation.
Refunds"Full Refund if Declined By Doctor"Cancel in writing before completing the consultation: a refund may be approved, minus $99. Once the consultation is complete and an approved prescription goes to the pharmacy, the order is final, even if it hasn't shipped.June 8: NewSelf reported a full refund; the customer confirmed it and said it followed their BBB complaint.
What the price coversFAQ: no membership fees, no surprise charges; the checkout price is what you payHelp center: refill reviews, monitoring, or lab work may cost extra, depending on your plan.—
Other fees"No pricing tricks"$150 to change your prescription after it's sent to the pharmacy. $150 to reship to a wrong address you entered. NewSelf says it may charge $199 for a bank dispute filed without contacting it first. A 50% surcharge if a balance goes to collections.—
Warm packagesCold-packed, overnight shippingPolicy says vials are fine below 86°F for up to 10 days.April 10: vials are stable at room temperature for up to 21 days.
Where it operatesHomepage: doctors in "all 50 states"Homepage FAQ: 48 states plus Puerto Rico. Not Mississippi or Louisiana.—

Sources: NewSelf homepage, tirzepatide page, semaglutide page, refund and payment policy, help center: refills and monitoring, BBB complaints. All read October 20, 2026.

Two of those rows matter more than the rest.

The lock-in. NewSelf says it ships about three months of medicine up front. Its policy gives that as the reason for the three-month commitment, even on a monthly payment plan. It's like paying monthly for a phone on a fixed-term contract: monthly billing doesn't mean you can leave after one month without a fee. Check the full term of the plan you choose.

The warm box. NewSelf's stability claims are its own. The FDA's advice is simpler: don't use any injectable GLP-1 that arrives warm or without enough cold packing. Call the pharmacy printed on the label instead.

One honest limit before you go further. We read NewSelf's public pages; we didn't buy a plan or complete a medical intake, so we couldn't verify a selected offer at checkout. Before you pay, screenshot the plan name, the amount due today, the full plan total, the renewal amount, and the next charge date. Then get any extra charges and the early-cancel fee in writing. That gives you the missing pieces this page can't confirm.

The right GLP-1 provider isn't the same for everyone. It depends on your state, your insurance and formulary (your plan's list of covered drugs), whether you want FDA-approved or compounded medicine, a shot or a pill, and your budget. The RX Index's Find My GLP-1 Path tool asks a few quick questions and shows the paths and providers that fit you. It's free, about 2 minutes, no signup.

See which GLP-1 path fits you

How much does NewSelf really cost?

On October 20, 2026, NewSelf's homepage advertised compounded semaglutide as low as $99.97 a month and compounded tirzepatide as low as $144.49. NewSelf says every listed dose costs the same and there's no membership fee. Plans require at least three months; your selected offer must show the full term and total.

Think of the monthly price as the sticker. The full plan total is the whole receipt.

The NewSelf prices shoppers can see

The NewSelf prices shoppers can see
Where it appeared on newself.com (Oct 20, 2026)Compounded semaglutide (with B12 or glycine)Compounded tirzepatide (with B6 or glycine)
Homepage price cards"As low as" $99.97 monthly"As low as" $144.49 monthly
Product pages$99.97$144.49
Plan length and amount due today for the lowest rateNot confirmed from the public offerNot confirmed from the public offer
Doses NewSelf says cost the same0.25 mg to 2.5 mg2.5 mg to 15 mg

The visible offers don't identify which plan length gets the "as low as" price, whether it is an intro rate, or what it renews at. So we don't multiply that price into a yearly total or treat it as a quote. We couldn't confirm it.

The number that matters: your full plan total

Here's what three equal monthly payments would total if your written offer confirms that rate for all three months. This is plain math, not a quote or a verified minimum price. The lowest advertised rate may require a longer plan.

The number that matters: your full plan total
If the offer confirms three payments at this rateThree payments, before any extra charges
$99.97$299.91
$144.49$433.47

If all three months are prepaid, the full amount is due today. If they are billed monthly, today's payment is smaller, but the commitment remains. Check the selected offer for the actual payment schedule. The plan does not simply end after three months: NewSelf's policy describes automatic monthly renewals, while its help center says billing depends on your plan. Confirm the next charge and renewal term in writing.

NewSelf has also disclosed two real totals in its own replies to BBB complaints. Neither reply names the medicine:

  • A three-month subscription ordered January 25, 2026 totaled $449.91. That averages $149.97 a month.
  • In June 2026, NewSelf valued a three-month program at $644.91. That averages $214.97 a month.

What it costs to leave early

What it costs to leave early
When you stopWhat NewSelf's policy says
Before completing your consultation (cancel in writing to support@newself.com)A refund may be approved, minus a $99 fee
The doctor says noFull refund, no fee
After the consultation is complete and an approved prescription is sent to the pharmacyThe order can't be canceled or refunded, even before it ships
Before your three months are upAn early-cancel fee equal to the program's "full retail monthly price." The policy doesn't give the dollar amount. Ask for it.
You want to change the prescription after it is sent to the pharmacy$150 re-processing fee, and the change isn't guaranteed

Source: NewSelf refund and payment policy, read October 20, 2026.

Here's how NewSelf explained one case. In a June 24, 2026 reply on the BBB, NewSelf described a customer who bought a six-month program and wanted out after receiving medicine. NewSelf re-priced what they'd received at its three-month value ($644.91), added a $150 early-cancel fee, and calculated an eligible refund of $312.03. The reply does not confirm that this refund was paid.

Our math from that calculation: $644.91 + $150 + $312.03 = $1,106.94. If that was the full six-month payment, NewSelf would retain $794.91. Three months at that six-month rate would be $553.47, so the proposed deduction is $241.44 higher. That's our arithmetic from NewSelf's reply, not a confirmed payment record or a quote for you.

Say your written offer confirms $144.49 a month for three months and you decide in week three that it's not for you. If the consultation is complete and your approved prescription has gone to the pharmacy, the posted policy makes that order final. Leaving early also brings a fee and does not erase any remaining payment obligation. Get both amounts in dollars before you pay.

What's included, and what can cost extra

NewSelf's homepage FAQ says the price covers your doctor visit, your medicine at any dose, overnight shipping, and a personal weight plan. It says there are no membership fees.

Its help center adds the fine print. Refills aren't automatic. Your clinician reviews you at each check-in, and refill reviews, monitoring, or lab work may carry extra charges depending on your plan. Whether you need labs depends on your health and your clinician's assessment. Ask which tests you need and who pays for them. An unknown fee isn't a $0 fee.

  • Insurance: This is a direct-pay program. NewSelf's Terms say you can't submit claims for its telemedicine services to Medicare, other federal or state programs, or private insurers.
  • HSA or FSA: We couldn't confirm card acceptance or the receipt NewSelf supplies from its visible public pages. Ask NewSelf about payment and your plan administrator about reimbursement. Here's how HSA and FSA rules work for compounded GLP-1s.
  • Shipping days: NewSelf's product pages list Monday-through-Thursday overnight shipping, not weekend shipping. That is a shipping schedule, not a promise of delivery the day after sign-up.

To line NewSelf up against other programs once you have a real number, use our GLP-1 cost calculator and see the hidden fees to watch for.

Questions to send NewSelf before you pay

Copy these into an email to support@newself.com or the chat. Save the reply.

  1. Which medicine, strength, and plan does this payment cover?
  2. What is due today, how long is my commitment, and what is the total for that full term?
  3. What is the "full retail monthly price" used for the early-cancel fee, in dollars?
  4. If I stop after month one, exactly what will I owe?
  5. Does my price include every refill review, check-in, lab, and shipment? What can cost extra?
  6. Which pharmacy will fill my prescription, and does it ship to my state?
  7. How many months of medicine ship at once?
  8. When does my selected plan renew, what will I be charged, and when must I cancel to stop that renewal?

A written answer won't guarantee a refund. But it gives you a record if a charge doesn't match what you were told.

What NewSelf GLP-1 reviews actually tell you

NewSelf has 4.5 out of 5 on Trustpilot from 3,914 reviews, and nearly all were posted in the past year. The BBB lists 14 complaints in the past 12 months, mostly about the product and service. Reviews tell you about service. They can't tell you whether a medicine is safe, what's in a vial, or whether it will work for you.

What NewSelf GLP-1 reviews actually tell you
Source (checked Oct 20, 2026)What it showsHow much to lean on it
Trustpilot4.5/5 from 3,914 reviews; 3,904 in the last 12 months. Profile claimed August 2025. Trustpilot notes NewSelf pays for a subscription, asks customers to review, and replied to 99% of negative reviews.Customer reports. Not a success rate or a quality check.
BBB: NewSelf Ventures LLCNot BBB-accredited and Not Rated. BBB says the business is responding to previously closed complaints. 14 complaints, all in the past 12 months: product 6, service 3, customer service 2, delivery 2, billing 1. Of those, 8 are "Answered" and 6 "Resolved." BBB opened its file on April 13, 2026.Complaints are allegations, not findings. "Resolved" means the customer said they were satisfied. "Answered" means NewSelf addressed the complaint, but the customer either rejected the response or did not tell BBB they were satisfied.
Reddit (r/tirzepatidecompound and others)Threads like "Is Newself legit?" mix strong warnings with some praise.Opinions. We don't treat them as facts.

What happy reviewers say

Praise in the reviews we read includes the price staying flat as the dose goes up, easy sign-up, and on-time deliveries. One reviewer, Martin (Oct. 18, 2026), said he gets check-ins every two weeks and can reach his providers easily. Another, Jana (Oct. 18, 2026), liked the delivery but found the injection instructions confusing when her dose changed. That's worth asking about before your first dose change.

What complaints say

The BBB complaints filed from April to June 2026 repeat a few stories:

  • Being charged after trying to cancel.
  • A refund amount that changed between messages.
  • Reaching only an automated assistant when calling.
  • A box that arrived warm, or a shipment that never came.
  • Waiting weeks for a refund, with some cases recording a refund after a BBB complaint.

On Trustpilot, a 1-star reviewer, Rita (Oct. 19, 2026), said she spent months struggling to reach the company. A 3-star reviewer, Marie (experience dated Aug. 28, 2026), said she was happy for six months before raising a concern about how an order was packed and shipped.

Are NewSelf's reviews fake?

We can't tell from the outside, and we won't guess. Here's what we can say. Almost all 3,914 reviews were written in the past year, and NewSelf invites customers to review it. That isn't proof of fake reviews. It's a reason to read the 1-, 2-, and 3-star reviews and the BBB complaints alongside the 5-star ones.

Why did the FDA send NewSelf a warning letter?

On February 20, 2026, the FDA warned NewSelf that its website made false or misleading claims about its compounded semaglutide and tirzepatide. The FDA said vial labels pictured with "NewSelf" suggested NewSelf made the drugs when it didn't, and that "same active ingredient" claims implied FDA approval. A warning letter is not a recall or a court ruling.

The FDA reviewed newself.com in December 2025. Here's what it flagged, in plain English.

Why did the FDA send NewSelf a warning letter?
What the FDA saidWhat it means for you
Pictured labels read "NewSelf," suggesting NewSelf is the compounder "when in fact it is not."NewSelf isn't the compounder. Check the dispensing pharmacy's name on your label.
"Same active ingredient as Ozempic® & Wegovy®" and "…as Mounjaro® & Zepbound®"These lines make a compounded drug sound FDA-approved. It isn't.
Website copy about "the FDA-approved use of Wegovy" and "of Zepbound"Same problem: borrowing a brand-name drug's approval.
NewSelf had 15 working days to respond in writing.NewSelf had to explain how it would fix the claims.

Source: FDA warning letter to NewSelf Limited dba NewSelf, MARCS-CMS 721472, read October 20, 2026.

What the letter doesn't mean. It isn't a recall. The FDA did identify violations of federal drug law involving misbranding. The letter does not establish that a particular vial was unsafe. It's the FDA telling a company, on the record, that its marketing crossed a line.

Status. The FDA's page for this letter showed no close-out letter when we checked on October 20, 2026. A close-out means the FDA has verified action addressing the cited violations. No posted close-out does not, by itself, prove NewSelf is still out of compliance.

Context. NewSelf's letter is dated the same day as the batch of telehealth warning letters the FDA announced on March 3, 2026. Our compounded GLP-1 enforcement tracker tracks these enforcement actions.

If you're already taking NewSelf's medicine: don't stop or change your dose on your own because of this letter. Message your prescriber with any questions. If a vial is damaged, the liquid looks unexpectedly cloudy, or the medicine arrived warm or with too little refrigeration, don't use it. Call the pharmacy printed on the label. You can report a problem to the FDA through MedWatch. For trouble breathing or swelling of the face or throat, call 911.

Is NewSelf FDA-approved? What "Semaglutide+" with B12 really means

No. NewSelf's semaglutide and tirzepatide are compounded, and the FDA doesn't review compounded drugs for safety, effectiveness, or quality before they're sold. Adding a vitamin like B12 or B6 doesn't make a compounded drug FDA-approved. The FDA has said it may still treat a mix like that as essentially a copy of the brand-name drug.

NewSelf now says plainly on its site that its medicines are compounded and not FDA-approved. That's to its credit.

NewSelf's product pages also cite weight-loss percentages from clinical trials. Those are not measured results from its own compounded program. The trials described in the Wegovy and Zepbound prescribing information tested specific treatments with lifestyle support. They do not establish the same outcomes for NewSelf's mixtures.

The vitamin part matters because NewSelf's whole product line is built on it: semaglutide with B12 or glycine, and tirzepatide with B6 or glycine. In its April 2026 update, the FDA used semaglutide plus B12 as its example. In that example, both the semaglutide and B12 amounts are within 10% of the strengths of their respective commercially available drugs, and those drugs can be used by the same injection route. The patient-specific exception requires a prescriber to document a change that makes a significant difference for that patient. A different percentage alone does not prove a formula is allowed.

Here's where compounding stands as of October 20, 2026:

  • The shortages are over. The FDA says semaglutide and tirzepatide aren't on its drug shortage list or its 503B bulks list (the list that lets large outsourcing facilities compound from raw ingredients).
  • The FDA has proposed excluding these ingredients. On May 1, 2026, the FDA proposed leaving semaglutide, tirzepatide, and liraglutide off that list. We found no final decision.
  • NewSelf says it uses 503A pharmacies. Those pharmacies compound for individual patients under prescription-based rules and face limits on regularly making drugs that are essentially copies of commercially available products.

The FDA says a compounded drug might be appropriate if a patient's medical need can't be met by an FDA-approved drug. A lower price, on its own, isn't a medical need. It's fair to ask your clinician why compounded is the right fit for you. More on this in compounded vs. brand-name GLP-1 and is compounded GLP-1 still available?

Check with your own clinician first if this is you

If you're under 18, pregnant or planning a pregnancy, have type 1 diabetes, or have a history of an eating disorder, start with a clinician who knows your history before any online program. NewSelf's Terms require you to be 18 or older.

For the FDA-approved drug Zepbound, the label (revised August 2026) says not to use it if you or a family member have had medullary thyroid carcinoma (MTC, a type of thyroid cancer), if you have MEN 2 (a rare genetic condition), or if you've had a serious allergic reaction to tirzepatide or its ingredients. Compounded versions don't have an FDA-approved label of their own, so ask your clinician and pharmacist about your exact product. See GLP-1 hard contraindications and GLP-1s, pregnancy, and birth control.

If FDA approval matters most: what brand-name medicine costs

If you want an FDA-approved medicine and you're paying cash, here's what Ro's pricing page showed on October 20, 2026. Ro says its cash prices match LillyDirect, NovoCare, and TrumpRx. Medicine and membership are two separate charges.

If FDA approval matters most: what brand-name medicine costs
FDA-approved medicineCash price per fill at Ro (if prescribed and eligible)
Zepbound KwikPen (weekly shot)2.5 mg $299 · 5 mg $399 · 7.5–15 mg $449 with the manufacturer's offer
Wegovy pill (daily)1.5 mg $149 · 4 mg $199 · 9 mg and 25 mg $299
Foundayo pill (daily)$149 to $299 by dose; the 2.5 mg and 5.5 mg offers need sign-up by Dec. 31, 2026

Each Zepbound KwikPen fill covers 28 days. The $299 price is for the starting dose, not a maintenance dose. Under Lilly's terms, the $449 offer covers the first qualifying higher-dose fill. To keep that price, each refill purchase must be completed within 45 days of the previous delivery. Otherwise, Lilly lists $499 for 7.5 mg and $699 for 10–15 mg. LillyDirect also requires a separate purchase of pen needles; taxes or fees may apply.

Ro's membership is $39 for the first month, refunded if you're not eligible. After that it's $74 to $149 a month depending on the plan. The $74 rate is the 12-month plan: $888 paid up front, separate from medication.

The first Zepbound 2.5 mg fill plus the first month of membership comes to $338 ($299 + $39), if prescribed and eligible, before any separate supplies, taxes, or fees. Higher doses cost more. Ongoing membership is a separate cost, billed on the schedule of the plan you choose. If you already have your own prescriber, Lilly's self-pay program sells Zepbound without a Ro membership. Compare the two in Ro vs. LillyDirect, and see how the Zepbound savings card works.

If you'd rather have an FDA-approved medicine and a care team that handles insurance paperwork, Ro sells the brand-name drugs at the manufacturers' cash prices. Its membership is an added cost on top of the medicine.

Paid link: See Ro's FDA-approved GLP-1 prices

Have commercial insurance? Ro's free coverage check looks at your plan for the Ozempic, Wegovy, and Zepbound pens and emails you a report. It doesn't check the Zepbound KwikPen, the Wegovy pill, or Foundayo yet, and it isn't a prescription or an approval. In Ro's paid program, its team can submit prior authorization paperwork (your insurer's approval request) for an eligible prescription. The free coverage report does not include that service or guarantee coverage. Read our full Ro GLP-1 review for the details.

Is NewSelf legit? Who's behind it

NewSelf is a real business. It runs the website and billing. Its partner page names MD Integrations for medical care and three pharmacies; its homepage says it uses 503A pharmacies. The sources below use three company names and three locations, which is worth knowing before you sign. BBB links its profile to newself.com, but we haven't verified how the named companies are legally related.

Is NewSelf legit? Who's behind it
RoleName on recordWhere we saw it
Website footerNewSelf Limited LLC, Sheridan, WyomingNewSelf site footer
Name the FDA wrote toNewSelf Limited dba NewSelf, New York, NYFDA warning letter
BBB profileNewSelf Ventures LLC, San Juan, Puerto Rico. Business started August 15, 2024.BBB
PrescribersMD Integrations, and what the footer calls "NewSelf Affiliated P.C.s" (medical practices)Partner page, dated September 10, 2025
PharmaciesBeaker Pharmacy (McKinney, TX), Pharmaneek Pharmacy Services (Indianapolis, IN), Logos RX (Tampa, FL)Same partner page, dated September 10, 2025
Legal disputesThe Terms call for arbitration in San Diego. That clause names California law; a separate governing-law clause names Georgia law.Terms of Use, last updated October 10, 2023
Earlier brandsNewSelf's BBB replies mention an acquisition and "legacy Priority Meds" accounts. Some customers say NewSelf used to be OhMyMeds. We couldn't confirm that from NewSelf's own pages.BBB complaints

Two practical notes:

  • Your pharmacy is on your label. The partner list is a year old, so it may not name the pharmacy that fills your order. NewSelf's Terms also say you can send your prescription to a pharmacy you choose if you email support before you order.
  • The LegitScript seal. NewSelf's site shows a LegitScript seal. LegitScript is a private company that reviews online health sellers. We did not independently verify its current status, and a seal isn't FDA approval.

Legit isn't the same as easy to leave. Start from NewSelf's official site, and see our guide to avoiding fake GLP-1 sellers.

Shipping and refills

NewSelf's help center says an order moves through clinical review, then pharmacy processing, then shipping. "Overnight shipping" covers only the last step, not the whole time from sign-up to your door.

Refills aren't automatic. Your clinician reviews you at each check-in, and may ask for your weight, blood pressure, or lab tests. Ask when your check-in is and what they'll need, so a refill doesn't stall.

Because NewSelf can ship several months at once, keep the FDA's general advice in mind: throw out a multidose vial within 28 days after its first use, even if some medicine is left. Ask your pharmacist how that applies to your vials.

Switching from another provider? Don't assume your old dose or syringe units carry over. Compounded vials come in different strengths, and your new prescriber sets the dose after reviewing your records.

Who NewSelf is for, and who should skip it

NewSelf may fit a cash-paying adult whose clinician finds an FDA-approved drug cannot meet their medical needs and who can commit to the full selected plan. It doesn't fit anyone who needs insurance, FDA-approved medicine, or the freedom to stop early.

Try four quick yes-or-no checks:

  1. Are you paying cash?
  2. Has a clinician given you a medical reason an FDA-approved drug won't work for you?
  3. Can you commit to the full plan you choose, which is at least three months?
  4. Will you screenshot your checkout and save NewSelf's written answers?

Four yeses? NewSelf may be worth a closer look once its answers are in writing. Any no? The table points you somewhere better.

Who NewSelf is for, and who should skip it
Your situationBetter next step
You have commercial insurance and want an FDA-approved drugCheck your coverage first. Ro's free check covers the Ozempic, Wegovy, and Zepbound pens. Here's how to get insurance to cover a GLP-1.
Your insurance just stopped covering Wegovy or ZepboundCompare cash-pay brand prices above, and read what to do when insurance stops covering Wegovy.
You want a pill, not a shotAsk a clinician about the FDA-approved Wegovy pill or Foundayo. NewSelf's site lists injections only.
You have MedicareStart with your plan and the Medicare GLP-1 Bridge. NewSelf doesn't bill Medicare.
You have MedicaidStart with your state plan: GLP-1 providers that accept Medicaid. Ro's current policy says Medicaid patients aren't eligible for treatment.
Your clinician wants compounded, but a three-month lock-in worries youCompare a program that sells 4-week plans (Embody, below).
You don't know your plan type or what you need yetFind My GLP-1 Path. Your insurance card or member services can tell you your plan type.

No telehealth company can sell an FDA-approved compounded drug. If approval matters most, Ro or Lilly's self-pay program is the better fit. But if your clinician has a medical reason for compounded care and the three-month lock-in is your worry, compare Embody before you commit.

Embody sells compounded semaglutide and tirzepatide shots on 4-, 12-, 24-, and 52-week plans, with no membership fee. On October 20, 2026, its homepage advertised flat rates of $69 a month for semaglutide and $119 a month for tirzepatide, and its FAQ says the price depends on the plan length you pick. But its posted terms show different prices. The Start plan lists $99 for semaglutide or $149 for tirzepatide in month one, then $299 or $399 a month. The monthly Flat plan lists $199 or $299. We couldn't confirm which schedule applies to the advertised offer. Get the amount due today, renewal price, and commitment in writing.

Its refund policy (updated August 25, 2026) is strict in a different way. You can cancel anytime, but to stop the next charge you have to cancel at least 72 hours before your billing date, and prepaid plans are non-refundable unless its clinician disqualifies you medically. In that case, it refunds the unused portion after deducting services already used. Its Trustpilot rating was 3.8, lower than NewSelf's. Compounded drugs aren't FDA-approved, wherever you buy them. Our Embody review has the full picture.

If your clinician has a reason for compounded medicine and you'd rather not sign up for three months at once, compare Embody's 4-week plan. Confirm its total, renewal terms, and that your selected offer has no longer commitment. Read its checkout terms the same way you would NewSelf's.

Paid link: Compare Embody's current plans and terms

If you choose NewSelf: six steps to protect yourself

  1. Start at newself.com, the official site.
  2. Screenshot checkout: plan name, full term, amount due today, full plan total, renewal amount, next charge date.
  3. Get the "full retail monthly price" in writing, in dollars.
  4. Put the end of your selected commitment and its cancellation deadline on your calendar.
  5. Open the box the day it arrives. Medicine warm or poorly refrigerated, a leaking vial, unexpected cloudiness, or a wrong label? Don't use it. Call the pharmacy on the label, and report it to NewSelf within 7 days.
  6. Cancel in writing when you're ready, and keep the confirmation.

Already a customer? How to cancel or ask for a refund

NewSelf says you can cancel anytime through your patient dashboard, but its policy charges a fee if you leave before your three-month commitment ends. Refunds are only promised if the doctor declines you. A cancellation before the doctor visit may get a refund minus $99.

  1. Request cancellation. Use your NewSelf patient dashboard (sign in at join.newself.com). Also email support@newself.com and save the time stamp. Phone: 1-855-606-5232.
  2. Ask in writing what you still owe, which renewals have stopped, what you will get back, and how NewSelf calculated it. NewSelf's help center says your account's billing history shows every past charge and date.
  3. If medicine arrived warm, poorly refrigerated, damaged, or wrong: don't use it, and report it within 7 days through the replacement form in your patient portal. If an order hasn't arrived, the policy asks you to wait 3 days past the expected delivery date before it processes a replacement.
  4. If a charge is wrong: contact NewSelf and keep everything. Its policy says it may add a $199 fee to some bank disputes filed without contacting it first. Contact your card issuer promptly too; do not let a support delay make you miss the issuer's deadline. The CFPB explains how to dispute a credit card charge: send a written notice within 60 days after the charge appears on your statement. This isn't legal advice.
  5. Still stuck? You can file a complaint with the BBB. Some 2026 complaints record refunds reported after filing. A complaint does not guarantee a refund.
  6. Former PriorityMeds customer? Ask NewSelf in writing who now handles your account and your remaining shipments.
  7. Side effects or dose questions? Message your clinician, not billing. For an emergency, call 911.

Thinking about moving to a brand-name drug? See switching from compounded to brand-name GLP-1 and switching from compounded tirzepatide to Zepbound. A clinician makes that call.

What we actually verified

We checked the sources below on October 20, 2026, and kept NewSelf's own claims separate from what independent sources show. The price check covers the visible desktop homepage and product pages. We didn't buy a plan, submit a medical intake, or test NewSelf's customer service.

What we actually verified
We confirmed from the sourceNewSelf says it, but we didn't verifyWe couldn't confirm
The FDA warning letter's text and date"1000+ Physicians"Your exact checkout price, plan length, renewal, and HSA/FSA payment details
The three-month commitment, fees, and refund rules in NewSelf's posted policyThat every batch is third-party testedLegitScript status
NewSelf's own BBB replies ($449.91, $644.91, $150 fee, $312.03 calculated eligible refund)Shipping and approval timesWhether each promised refund reached the customer
Help-center notes that refills aren't automatic and some reviews or labs may cost extraOngoing access to its care teamPharmacy licenses or batch results
Trustpilot and BBB snapshots, including BBB's "Not Rated" statusIts weight-loss and "dropped a clothing size" claimsAny link to OhMyMeds
Named prescriber network and pharmacies (list dated Sept. 10, 2025)Room-temperature stability of its vialsAn FDA close-out of the warning letter

Our RX Index Score weighs six factors: clinical legitimacy and safety (25%), care and support model (20%), medication options and fit (15%), transparency and honest terms (15%), value / true cost (15%), and access and speed (10%). We haven't scored NewSelf, so this page uses our Decision Verdict instead. Read how we evaluate providers.

NewSelf reviews: frequently asked questions

Is NewSelf legit?

Yes, it's a real business with named prescribers and pharmacies. But the FDA warned it in February 2026 about misleading marketing, and the BBB lists 14 complaints in the past 12 months. Legit isn't the same as easy to leave, so read the terms before you pay.

How much does NewSelf cost?

On October 20, 2026, NewSelf's homepage advertised compounded semaglutide as low as $99.97 a month and compounded tirzepatide as low as $144.49. We could not confirm the plan length, amount due today, or renewal price for those offers. The policy requires at least three months. Get your full plan total in writing.

Is NewSelf FDA-approved?

No. Its semaglutide and tirzepatide are compounded, and the FDA doesn't review compounded drugs for safety, effectiveness, or quality before they're sold. Adding B12 or B6 doesn't change that.

Does NewSelf charge a membership fee?

NewSelf says there's no separate membership fee and one price covers the doctor visit, medicine, and shipping. But its help center says refill reviews, monitoring, or labs may cost extra, and its policy lists $99, $150, and $199 fees in specific cases.

Does NewSelf require a three-month commitment?

Yes. Its policy says weight-loss programs carry a three-month commitment, even on a monthly payment plan, because about three months of medicine ships up front. Leaving early triggers a fee equal to the program's full retail monthly price.

Can I cancel NewSelf and get a refund?

You can request cancellation, but that may leave payments owed for your selected commitment. The policy promises a full refund if the doctor declines you. Cancel in writing before completing the consultation and you may get a refund minus $99. Once the consultation is complete and an approved prescription is sent to the pharmacy, the order is final.

Why was I charged before a doctor approved me?

NewSelf takes payment at checkout, before the doctor visit, and its site says payment doesn't guarantee a prescription. If the doctor declines you, the policy promises a full refund. Ask NewSelf in writing where your order stands and what happens to your payment.

Why did the FDA send NewSelf a warning letter?

Its website pictured vials labeled "NewSelf" and said its compounded drugs had the "same active ingredient" as Ozempic, Wegovy, Mounjaro, and Zepbound. The FDA said that falsely suggests NewSelf makes the drugs and that they're FDA-approved. It isn't a recall.

Does NewSelf take insurance or HSA/FSA?

It doesn't bill insurance, and its Terms bar submitting its telemedicine charges to Medicare or insurers. We couldn't confirm HSA/FSA card acceptance or the receipt you'd get from its visible public pages. Check with your plan administrator.

Which pharmacy does NewSelf use, and which states does it serve?

Its partner page (dated September 10, 2025) lists Beaker Pharmacy, Pharmaneek Pharmacy Services, and Logos RX. The pharmacy that filled your order is on your label. NewSelf's FAQ says it serves 48 states and Puerto Rico, not Mississippi or Louisiana.

Is NewSelf the same company as OhMyMeds or PriorityMeds?

NewSelf's own BBB replies mention an acquisition and "legacy Priority Meds" accounts. Some customers say NewSelf used to be OhMyMeds, but we couldn't confirm that from NewSelf's own pages. If you had an older account, ask NewSelf in writing who handles it now.

Is NewSelf cheaper than Ro?

NewSelf's advertised starting rates are below the Ro cash prices listed above, but they are different products and we could not confirm NewSelf's selected checkout total. At Ro, the first Zepbound 2.5 mg fill plus the first membership month is $338, if prescribed and eligible, before any separate supplies, taxes, or fees. Insurance can change the comparison. Compare the full commitment and ongoing cost of each.

Still not sure which GLP-1 path fits you? Take The RX Index's free Find My GLP-1 Path quiz — about 2 minutes, no signup.

Find your best-fit GLP-1 path

Sources

All checked October 20, 2026.

Your situation changes the answer

Find My GLP-1 Path

The right GLP-1 provider isn't the same for everyone. It depends on whether you'll use insurance or pay cash, whether you want an FDA-approved or compounded medication, your preferred route (injection or oral), and your budget. Answer a few questions in The RX Index's Find My GLP-1 Path tool to see a suggested provider route and pricing to review before you choose. It does not check your plan's coverage or copay; confirm those in your insurer's member portal or with the pharmacy-benefits number on your card.

  • What it asks: your goals, how you plan to pay, and your treatment preferences
  • What you get: a suggested provider route and pricing information to review
  • Cost: free · about 2 minutes · no signup
Find My GLP-1 Path